Call Center Manager
We are looking for a skilled Call center managerto build and run a team, supervise daily operations and personnel.
The goal is to rebuild a small team and our client base prior to pandemic. Work to increase efficiencies in the office and boost their employees' results, attain goals and quotas to achieve great results for our company.
Requirements
· Proven experience as a call center manager or similar position
· Experience in customer service
· Solid understanding of reporting and budgeting procedures
· Outstanding communication
· Excellent organizational and leadership skills
· Ability to stay calm in stressful situations, be positive and patient
· High school diploma or equivalent
· Proficient with basic computer software and phone systems
· Must be extremely motivated and reliable, organized, have an excellent memory and be a result-driven professional.
· Have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements.
· Ensure that technology is utilized to a maximum and that staff are well-organized and productive.
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are a motivated individual with strong leadership skills, we would love to hear from you.
If you are up for the challenge and would like to join our team, please send your confidential resume to [email protected] so we can call and schedule an interview.
Note: This is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
Work Location: In person
...Courier & Logistics is a 24/7/365 operation, and we are onboarding drivers for all shifts - Specifically drivers with open availability.... ...courier experience, patient services, commercial/industrial, airport recovery/tendering - are preferred. Individuals should have...
...Attends crime scenes, recovers evidence from system hard drives from businesses with surveillance systems, and digitizes it into the Forensic Video Analysis system to analyze video. Processes poor-quality video and audio tapes through clarification and filtering...
...applying your skillsets toward a new career with high growth and earning potential? Arrow Lift specializes in installing/servicing accessibility and lift systems (elevators, stairlifts, etc.). We have an exciting and challenging opportunity for an entry-level Elevator & Lift...
..., and community stakeholders in CMA's designated response area Manage internal databases for field responses, necropsies, and biological samples Participate in various filming and media events, which require giving interviews and being on camera Write and edit...