Job Description

This is a remote position.

Location

Remote (U.S.-based preferred)

Engagement Type

Contract – Full-Time

Position Overview

We are seeking an experienced Epic Beacon Application Analyst to support a health system that recently completed an Epic implementation and went live within the past several months. This role will focus primarily on post–go-live stabilization , including break/fix support, incident resolution, and delivery of small enhancement requests and minor projects to improve oncology workflows.

The ideal candidate is comfortable working in a production environment, supporting clinical users, and balancing reactive support with proactive optimization efforts.

Key Responsibilities

• Provide day-to-day break/fix and stabilization support for Epic Beacon following a recent go-live.
  

• Triage, analyze, and resolve incidents and service requests related to:
  

  • Oncology treatment plans and protocols
    

  • Chemotherapy and infusion workflows
    

  • Orders, scheduling, and documentation within Beacon
    

  • Clinical decision support and safety checks
    

• Investigate and resolve issues impacting patient care, clinician efficiency, or regulatory compliance.
  

• Collaborate with oncology clinicians, pharmacists, nursing staff, and operational leaders to understand issues and enhancement requests.
  

• Design, build, test, and deploy small enhancements and minor optimization projects within Epic Beacon.
  

• Support workflow refinement and system optimization based on post–go-live feedback.
  

• Participate in integrated testing and user acceptance testing (UAT) for enhancements and fixes.
  

• Maintain build documentation, change records, and workflow diagrams.
  

• Follow change management and governance processes for production support.
  

• Provide knowledge transfer and ongoing support to internal IT teams as needed.

Work Environment

• Remote position with limited or no travel expected.
  

• Fast-paced, production support environment requiring strong prioritization and problem-solving skills.
  

Requirements

Required Qualifications

• 4+ years of Epic application analyst experience with a focus on Epic Beacon .
  

• Experience supporting post–go-live Epic environments , including break/fix and stabilization efforts.
  

• Strong understanding of oncology workflows, including chemotherapy ordering, administration, and documentation.
  

• Experience working in a ticket-driven support environment (ServiceNow, JIRA, or similar).
  

• Ability to troubleshoot complex workflow and build issues in a live production environment.
  

• Strong communication skills with the ability to work directly with clinical and operational stakeholders.
  

• Epic Beacon certification or demonstrated proficiency (certification preferred).
  

Preferred Qualifications

• Experience supporting oncology services in an acute care or ambulatory setting.
  

• Familiarity with related Epic modules such as Willow, Ambulatory, Cadence, or Prelude.
  

• Prior experience delivering post–go-live optimization or stabilization projects.
  

• Experience participating in on-call or after-hours support rotations.
  

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