BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.

BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

Role Purpose

The Receptionist II is responsible for welcoming patients, providers, vendors and peers who visit a BJC Home Services facility. This position helps direct all in-person visitors to the correct location and/or service line for assistance. This position is also responsible for answering phone lines, and responding to emails & Teams messages. Additionally, the Receptionist II is responsible for handling any incoming deliveries, as well as the sorting and distribution of mail.

Responsibilities

• Greets customers entering a Home Care Services facility; directs customer to appropriate location and/or resource.
• Answers incoming calls and transfers calls to the appropriate department; answers incoming calls from patients and assists with scheduling questions; answer incoming triage calls regarding patient needs, documents patient needs accurately & send triage message to nurse.
• Accept all deliveries, including but not limited to mail (internal & external), product deliveries, and documents; sorts and distributes to the appropriate person or department.
• Maintains a clean and well-organized workstation; ensures that the work environment is aesthetically pleasing for facility guests.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No Experience

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Associate's Degree

Experience

• <2 years

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

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• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer