The Technical Delivery Manager oversees the end-to-end delivery of IT products or solutions, from inception to deployment. This role involves collaborating with various stakeholders, including product managers, Product Owners, development teams, and business partners, to ensure the timely and successful delivery of high-quality products that meet customer needs and business objectives. The Technical Delivery Manager is responsible for managing Business Requirements, Scope Prioritization, project timelines, resources, and budgets, and for driving continuous improvement in delivery processes.
What You'll Do:
Collaborate with product managers, Product Owners, Business stakeholders, and development teams to define project priorities, requirements, and dependencies.
Facilitate technical communication and collaboration among cross-functional teams to ensure alignment of goals and expectations.
Be the Liaison between Business Stakeholders and Technical Teams (Architects, Engineers, Analysts, etc.,)
Translate Business Requirements to Technical Requirements and help Product Management teams with high accuracy Effort estimates and budgeting processes.
Support Data Analysts with Technical guidance where required and bridge the conversations between POs, Analysts and Technical Solution Architects
Provide regular project updates and reports to stakeholders and solicit feedback to ensure alignment with business objectives.
Allocate resources, including personnel, budget, and equipment, to support project activities and deliverables.
Coordinate with resource managers to ensure adequate staffing and skill sets are available to meet project needs.
Monitor resource utilization and productivity and adjust plans as necessary to optimize resource allocation.
Define and implement quality assurance processes and standards to ensure the delivery of high-quality products and solutions.
Establish metrics and KPIs to measure project performance and quality, and track progress against established benchmarks.
Conduct regular reviews and audits to assess compliance with quality standards and identify areas for improvement.
Identify opportunities to streamline and improve delivery processes, tools, and methodologies.
Implement best practices and lessons learned from previous projects to drive efficiency and effectiveness.
Foster a culture of continuous improvement and innovation within the delivery team.
Manage relationships with external vendors and service providers, including contract negotiation, performance monitoring, and issue resolution.
Evaluate vendor capabilities and offerings and make recommendations for vendor selection and partnership.
What We're Looking For:
Bachelor’s degree from a 4-year College or University, with a focus on specific industry or equivalent professional experience required
3-5 years’ experience in a technical delivery Manager role with a proven track record.
2-3 years of technical experience with Azure Cloud Technologies or similar cloud technologies like AWS and GCP
2-3 years of technical experience delivering Enterprise Data and Analytics projects
Proficient with fundamentals of Data and Analytics workstreams like Data Analysis, Data Pipelines, ETL, Reporting Data Models, BI Reporting, Data Mining, Data Transformations, etc leveraging On-Prem and Cloud technologies.
Proven ability to work in a fast-paced environment; recognize and react to changing business needs
Can effectively communicate with all levels of the organization
Strong understanding of Agile methodologies, tools, and techniques
Must display outstanding verbal, written, and technical communication skills
Experience with software development lifecycle (SDLC) processes and practices.
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn , Facebook , and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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